Citizen Services

Right to Information Portal

Online RTI filing, tracking, and response management compliant with RTI Act 2005.

20+
Projects Delivered
15+
Expert Team
24/7
Support Available

Key Highlights

  • Online RTI application
  • Status tracking & alerts
  • CPIO workflow
  • Compliance reporting

What We Deliver

Comprehensive solutions designed for performance, security, and long-term success.

Secure & Compliant

Enterprise-grade security with industry compliance standards.

  • Data encryption
  • Access controls
  • Audit trails

Scalable Architecture

Built to grow with your organization and user base.

  • Cloud-ready
  • API-first design
  • Modular components

Dedicated Support

End-to-end implementation with ongoing maintenance.

  • Training included
  • SLA-backed support
  • Regular updates

The Right to Information Act, 2005 empowers citizens to seek information from public authorities—promoting transparency and accountability. At TPROSYS IT, we build comprehensive RTI portals that digitize the entire lifecycle: online application filing (with fee payment), PIO/FAA workflow management, proactive disclosure (Section 4) publishing, first and second appeal tracking, annual return generation, and multilingual accessible interfaces. Our RTI portals integrate with state/central SSO, Aadhaar, payment gateways, and DigiLocker for seamless citizen experience.

Our RTI Portal Services
  • Online RTI Filing: Citizen registration, application wizard, fee calculation (BPL exemption), payment (UPI, net banking, Bharat BillPay), acknowledgment, tracking ID, SMS/email updates.
  • PIO/FAA Workflow: Dashboard, assignment, clarification seeking, document upload, response drafting, approval chain, deadline tracking (30/45 days), auto-escalation, penalty calculation.
  • Proactive Disclosure (Section 4): Mandatory publication categories, content management, versioning, search, download (CSV/PDF), accessibility, multilingual, audit trail, compliance dashboard.
  • Appeals Management: First appeal (FAA), second appeal (CIC/SIC)—filing, hearing scheduling, video conferencing, order upload, compliance monitoring, cause list generation.
  • Annual Returns & Reporting: Auto-generation (Form I/II), ministry/department consolidation, CIC/SIC submission, analytics (pending, disposed, penalties, categories), RTI MIS.
  • Multilingual & Accessible: Hindi/English/regional, WCAG 2.1 AA, screen reader, keyboard navigation, voice input (Bhashini), low-literacy friendly UI.
  • Integration & Identity: State SSO, Aadhaar auth, DigiLocker (document fetch), e-Sign (response signing), API Setu (inter-department), CPGRAMS linkage.
  • RTI Portal Modernization: Legacy migration (PHP/Java/.NET), cloud migration (MeitY/NIC), microservices, API-first, mobile app, chatbot, analytics.
RTI Portal Workflow & SLA
StageActorSLAKey Actions
FilingCitizenInstantForm, fee, submit, ack
AssignmentNodal Officer2 daysAssign to PIO, notify
PIO ResponsePIO30 daysInfo, deny, transfer, clarify
First AppealCitizen → FAA30/45 daysHearing, order, comply
Second AppealCitizen → CIC/SIC90 daysHearing, order, penalty
Technology Stack
  • Backend: Laravel, Spring Boot, .NET Core, Node.js, Python (FastAPI)—REST/GraphQL, OpenAPI
  • Frontend: React, Angular, Vue, PWA—GIGW 3.0, WCAG 2.1 AA, bilingual
  • Identity: Aadhaar Auth 2.0, State SSO, OAuth2/OIDC, mobile OTP
  • Payments: Bharat BillPay (BBPS), UPI, Net banking, Wallets, PCI-DSS
  • Documents: DigiLocker API, e-Sign (NSDL/CDAC/eMudhra), PDF/UA, QR verification
  • Platform: MeitY/NIC Cloud, Kubernetes, API Gateway, ServicePlus integration
  • Monitoring: SLA dashboard, MIS reports, accessibility regression, security audit
Why TPROSYS IT for RTI Portals?
  • GIGW 3.0 & STQC certified: accessibility, bilingual, security compliant
  • Integration expertise: Aadhaar, DigiLocker, e-Sign, SSO, Bharat BillPay, API Setu
  • Multilingual: 12+ Indian languages, voice (Bhashini), accessible by default
  • End-to-end: requirements → design → development → STQC → operations → enhancement
Timeline depends on scope and complexity. A basic implementation takes 4–8 weeks; enterprise deployments may take 3–6 months. We provide a detailed timeline after the discovery phase.
Yes. We offer AMC (Annual Maintenance Contract) with SLA-backed support, bug fixes, security patches, and feature enhancements.
Absolutely. We integrate with ERP, CRM, payment gateways, biometric devices, and legacy systems via REST APIs, webhooks, and middleware.
Fill out the inquiry form below or contact us directly. We schedule a free consultation to understand your requirements and propose a solution.

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Why Choose TPROSYS IT?

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